Introduction:  The staff and practitioners at A1 Physical Therapy Clinic provides competent and compassionate healing through advanced clinical skills using evidence-based approaches. As part of providing our professional services, we may collect your personal, health and insurance information to provide the best services for your medical needs. 

 

PRIVACY POLICY

 Your privacy is critically important to us. 

Our fundamental principles are:

1 We don't ask you for personal information unless we truly need it.

2 We don't share your personal information with anyone except to comply with the law, develop our products, or protect our rights.

3 We don't store personal information on our servers unless required for the on-going operation of one of our services.

 

Website Visitors:

This website collects non-personally identifying information that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose for collecting non-personally identifying information is to better understand how visitors use this website. From time to time, we may release non-personally identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. This website also collects potentially personally identifying information like Internet Protocol (IP) addresses.

 

Gathering of Personally Identifying Information:

Certain visitors to this website choose to interact with it in ways that requires the website to gather personally identifying information. The amount and type of information that the website gathers depend on the nature of the interaction. This website collects such information only that are necessary or appropriate to fulfill the purpose of the visitor's interaction. The website does not disclose personally identifying information other than as described below under the section Data Security Measures. 

 

User Right:

SMS Terms And Conditions
SMS For Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications
If you have consented to receive text messages from a1physicaltherapyclinic, you may receive text messages related to ( schedule  appointment , appointment reminders, follow up appointment ,  insurance information). 

For Example:  Hello, A1Physicaltherapy Clinic received your referral for physical therapy from your physician. Kindly call us back at 972 756 9500 to schedule your appointment. Thank you. A1 Physical Therapy clinic. Reply STOP to opt-out of text messages at any time.  Message and data rates may apply, for assistance, text Help" or visit our website. 

Message Frequency:  A1 Physical Therapy Clinic will be sending out between 30 to 50 text messages daily to all users
For example, Our SMS message frequency will be from 30 to 50 text messages daily across all users.

Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier's pricing structure and whether the message is sent domestically or internationally. Please give a brief explanation about potential fees for any received or sent text message your customer could get from their losing carrier, so they are aware of any potential fee for SMS messaging interaction with your company, any carrier may vary their fees for SMS messaging based on several factors such as, geographic location, and the type of SMS messaging being used (e.g., promotional, transactional, or one-time passwords)

Opt-In Method: Customer will Opt-In for SMS messaging from A1 Physical Therapy Clinic through intakes forms on their website located at https://www.a1physicaltherapyclinic.com, this agreement for SMS will not be shared with third parties for marketing purposes.

Opt-out: Customer will be able to Opt-out for SMS messaging from A1 Physical Therapy Clinic  by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START
 

Types of Information Collected: We only collect information that is necessary to establish an initial contact. This may include name of the person, phone number, and email address. We may ask you to state the purpose of the appointment, however you do not have to disclose your medical diagnosis or conditions. We follow HIPAA (Health Insurance Portability and Accountability Act) and act according to federal standards that governs how protected health information (PHI) can be used and disclosed.  

 

Method of Information Collection: A customer who choses to interact through our website for communication purpose may include their name, phone number and email address. We set up appointments at our office where our staff and practitioners collect your data in person securely. Confidential or other personal information are not gathered through the website.

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Purpose of Data Collection: We collect the data for setting up appointments with our physical therapy providers. 

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Data Security Measures: We do not collect, store or transmit data which may include your identity or health information. We disclose potentially personally identifying and personally identifying information only to those persons and affiliated organizations that: (i) need to know that information in order provide services available on this website, and (ii) that have agreed not to disclose it to others. Some of these persons and affiliated organizations may be located outside of your home country; by using this website, you consent to the transfer of such information to them. This website will not rent or sell potentially personally identifying and personally identifying information to anyone. Other than the persons and affiliated organizations, as described above, this website discloses potentially personally identifying and personally identifying information only when required to do so by law, or when this website believes in good faith that disclosure is reasonably necessary to protect the property or rights of this website, third parties, or the public at large.

 

SMS consent and customer phone numbers will not be shared with any third parties for marketing purposes.

 

Data Sharing: We do not share your data to anyone outside our facility other than the staff and practitioners that are hired or contracted with A1 Physical therapy clinic. SMS consent or phone numbers collected for SMS purposes will not be shared under any circumstances for marketing purposes.

 

User Rights: Visitors have the right to refuse to provide consent to sharing any of their information through the website. Visitors can always refuse to supply personally identifying information, with the caveat that it may prevent them from engaging in certain website-related activities or services.